ORDER PROCESSING If your item is in stock, please allow 1-3 business days to process your order once payment is received and cleared. Once shipped, you will be emailed with tracking information to follow your order to its destination. Please note there is no dispatch on weekends or public holidays.
CARRIERS The carrier that will deliver your package, will depend on your local post carrier in your Country or it is stated at the shipping method.
RETURNS & REFUNDS
How do I return my order?
Returns/Refunds or exchange items are accepted up to 14 calendar days after receiving your order. If you want to return your order for a refund or replacement, please contact us at: sales@kylyan.eu
Please note your order number or your names and which product you are going to return (+ which replacement you want of course!). Our support team will help you with this process and will make sure get your refund or replacement as soon as possible!